Products and Orders
3.1 Product Information:
We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free. If an error is found, we reserve the right to correct it and update your order accordingly or cancel it if necessary.
3.2 Pricing and Payments:
- All prices are listed in South African Rand (ZAR) and are inclusive of applicable taxes unless stated otherwise.
- We accept payments via secure third-party payment providers. By providing payment details, you confirm that you are authorized to use the payment method.
3.3 Order Acceptance and Cancellation:
- Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including stock unavailability or suspected fraud.
- If your order is canceled, you will receive a full refund.
Shipping and Delivery
- We deliver across South Africa. Shipping fees and estimated delivery times are provided at checkout.
- Once your order is dispatched, we are not responsible for delays caused by courier services.
- You are responsible for providing accurate shipping details. Incorrect addresses may result in additional fees.
Returns & Exchanges
Intellectual Property
All content on our Website, including text, images, logos, and designs, is the property of Velora Active and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
- Our maximum liability to you for any claim will not exceed the total amount paid for the product purchased.
User Accounts and Security
- If you create an account on our Website, you are responsible for maintaining its confidentiality.
- We reserve the right to suspend or terminate any account if fraudulent or unauthorized activity is detected.
Privacy Policy
Governing Law and Dispute Resolution
These Terms are governed by the laws of South Africa. Any disputes arising from these Terms will be resolved through negotiation or, if necessary, in a competent South African court.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of our Website constitutes acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms, please contact us:
Velora Active
Website: www.veloraactive.co.za
Email: info@veloraactive.co.za
Address: Meintjies Business Park Unit 8, Corner Tennessee Avenue and Malibongwe Drive, Kyasands, Randburg
By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.